Home Guide GUIDE: How to Register your TM SIM for the SIM Card Registration Act

GUIDE: How to Register your TM SIM for the SIM Card Registration Act

How to Register your TM SIM for the SIM Card Registration Act

The SIM Card Registration Act was passed to stop scam text messages that bother many Filipinos. These messages not only annoy but in some cases, have tricked some people into losing money or sensitive information.

To put an end to this, the Philippine government rolled out a mandatory SIM card registration process, aiming to make mobile use safer for everyone. Registration began on December 27, 2022, and here is how you can register your TM SIM Card using the official registration link.

What is TM Registration All About?

TM SIM registration is a mandatory process that requires all Touch Mobile (TM) users to register their SIMs with their personal and identification details. This registration act is designed to establish a link between the SIM card and its user. The registration is mandated by the SIM Registration Act and aims to enhance security, reduce fraudulent activities, and assure accountability in mobile service usage.

Why is the TM SIM Card Registration Needed?

After seeing what the TM SIM Registration is, it is necessary to understand why users should undergo the registration. The registration process is necessary for the following reasons:



  • SIM Card registration is a legal requirement.
  • The registration enhances security and service quality and drastically reduces the potential for illegal activities.
  • Uninterrupted service access.
  • Accessibility to new features and promotions.

Freebies After TM SIM Card Registration

Once you’ve successfully registered your SIM card, you’ll get to enjoy the following freebies from TM:

Welcome Freebies
  • EasySURF50
    • 2GB internet
    • 3GB FunALIW Pack
    • Unli text to all networks
    • Valid for 3 days

To claim your welcome freebie, text FREEEZ50 to 8080 and wait for the text confirmation.

GlobeOne App

 If you download the GlobeOne App and successfully register your SIM card, you’ll get 10 reward points and a free FunALIW Pack. Note that you’ll get your reward points 7 days after downloading the app. Just wait to receive the text confirmation.

Monthly Data Pack Freebie

Aside from the 5GB internet you’ll receive from the welcome freebie, you’ll also get an additional 5GB EasySurf50 (valid for 3 days) if you load ₱150 within the month, for 3 months. 



How to Register Your TM SIM

Here is a step-by-step guide to registering your TM SIM:

  1. Visit the official TM registration website.
  2. Input your 10-digit mobile number, then click “Register.”
  3. Wait for the One Time Password (OTP) sent to your phone.
  4. Enter the OTP sent to your phone on the registration page.
  5. Enter your details on the registration form (i.e., Name, birthday, gender, address, nationality, and registration type).
  6. Choose a valid ID and upload it using the “Attach” button.
  7. Take a clear selfie. This is required for verification purposes.
  8. Tick the “Terms and Conditions” and “Data Privacy” boxes.
  9. Wait for the Reference Number to appear on the screen.

You may also follow this video guide we’ve prepared for you if you prefer:



Due to high traffic, users may encounter issues during registration. Hence, we suggest bookmarking the page and to revisit during low-traffic hours, such as early morning or late at night.

Where To Register Your TM SIM

Aside from the official website, TM subscribers may also register through the GlobeOne App. 

If you prefer to register your SIM through the app, follow these steps:

  • Open and log into the GlobeOne App.
  • Tap “SIM services” on the homepage.
  • Then, tap “SIM Registration.”
  • Choose an account to register.
  • Wait to receive your OTP via SMS and enter it on the app.
  • Fill up the registration form.
  • Upload a photo of a valid ID.
  • Wait for your Reference Number, and you’re done.

If you’re unable to go online, you can also register your TM SIM card at the nearest Globe or ™ store. Just inform staff so they can guide you through the process.

What are the requirements needed for the TM SIM Card Registration?

As defined in the law, personal information is needed in registering your sim. The following are the requirements/data needed during your registration:

For Filipino Citizens:

Here are the following requirements you need if you are registering as a Filipino Citizen

  • Full Name
  • Birth Date
  • Sex
  • Address
  • Type of Government ID + ID number
  • Government ID with Photo
  • A declaration that the information presented is true and correct

For Foreign Nationals:

For foreign nationals who are visiting the country as tourists, the required information is as follows:

  • A copy of your passport where the current visa is stamped.
  • Proof of address in the Philippines.
  • A return ticket to their home country, complete with the date and time of departure.

What type of Government ID card should I prepare for my SIM Card Registration?

See the full list of valid government-issued IDs for your registration below:

  • Passport;
  • Philippine Identification System ID, or the Philippine Identification Card;
  • Social Security Service ID;
  • Government Service Insurance System e-Card;
  • Driver’s License;
  • National Bureau of Investigation clearance;
  • Police clearance; 
  • Firearms License to Own and Possess ID; 
  • Professional Regulation Commission ID;
  • Integrated Bar of the Philippines ID;
  • Overseas Workers Welfare Administration ID;
  • Bureau of Internal Revenue ID;
  • Voter’s ID;
  • Senior Citizen’s card;
  • Unified Multi-purpose Identification Card;
  • A person with Disabilities card; or
  • Other government-issued ID with photo.

Moreover, during the registration process, there may also be a verification step. These steps may include live video or photo submission, to confirm your identity matches your ID.

Helpful Tips For Document Submission

To ensure your TM SIM card registration goes well, here are some helpful advice to consider:

  1. Scan your ID and document to the best quality output.
  2. Double-check the registration portal requirement on the file format and size.
  3. Adjust the file size if necessary. Use quality photo editing tools to improve image brightness and sharpness.
  4. Only use a trusted and secured network when submitting your documents. Avoid public Wi-Fi networks for this process.

Common Issues and Solutions

The TM SIM registration is designed to be streamlined and convenient for users. However, there may be times that you may encounter some challenges while undergoing the process. Listed below are some helpful solutions for handling common issues with ease:

For Website Loading Errors

These issues often revolve around the registration website being unable to open on your device. This matter can either be the result of technical difficulties or high traffic access.

  • Recommended action: Try to refresh the page after waiting for a couple of minutes. If the website is still inaccessible after several attempts, try visiting again during off-peak hours.

For One-Time Password (OTP) Matters

There may be times when you are not receiving your OTP on your device. For the same reason, you may have difficulty in completing your registration.

  • Recommended action: Double-check that you have entered the correct mobile number and request a new OTP. However, If the issue still persists, contact TM customer support.

Document and ID Submission Errors

There may be difficulties that occur during uploading or submitting your documents. Errors may vary from clarity concern to format and size.

  • Recommended action: Double-check the document requirements and assess your files to see if they meet the standards. If they don’t, re-scan the document or photos in better lighting and re-upload the correct files.

Browser Compatibility

The registration site may not function optimally on every web browser.

  • Recommended action: Try accessing the site with a different browser. Use updated and commonly used browsers such as Google Chrome or Safari.

Information Mismatch

The information provided does not match the details in your ID.

  • Recommended action: Review the entered information first before submission. Correct any typos or inaccuracies to ensure every info is accurate.

Best TM Promos

Now that you know how to register your TM SIM card, here are a few of the network’s best promos available:

  • TM EasySurf50: Get 3 GB of data + unlimited all-net texts valid for 3 days for only ₱50. This is great for light browsing and social media use.
  • TM AllNet Surf 20: This promo offers unlimited texts and calls to all networks + 300 MB for all apps and sites + 150 MB/day FunALIW apps for only ₱20, valid for 2 days.
  • TM EasyPlan 150: Enjoy 1 GB of data + an additional 30 GB of data (2 GB per day) + unlimited calls and texts to all networks valid for 15 days for just ₱150.
  • TM Surf4All 249: This promo provides 20 GB of data valid for 7 days that’s shareable up to four friends or four devices, perfect for users who need more data for various online activities.
  • TM ComboAll 20: For only ₱20, you can send unlimited calls and texts to Globe/TM subscribers + 50 texts to all networks for 3 days.

Frequently Asked Questions About TM SIM Registration

Listed below are some common inquiries users made in regards to the TM SIM registration and related matters

Can I register multiple SIMs?

YES. This is especially important to know for those who have multiple prepaid SIMs that they use for different purposes.
Simply register each SIM card in your name. For example, if you have three sims (Globe, TM, and Smart), you need to register each under your name on their respective registration portals/systems.

When will the registration end?

Registration began on December 27, 2022, and ended on July 26, 2023, after the DICT and NTC decided on a 90-day extension declared on April 25, 2023. However, you’re still required to register your TM SIM card whenever you purchase a new one.

What happens if I fail to register my Smart SIM Card?

If you fail to register your Smart SIM card within the registration period, your SIM will be deactivated. This means you will not be able to use it for calls, text, data, and other mobile services.

How do I know if my TM SIM is still active?

You’ll know your TM SIM is still active if it has a signal, receives calls and text messages, and can connect to the internet.

How do I check my SIM Registration details?

You can check your SIM registration details through the GlobeOne app. If you’ve already registered your SIM, you can edit your details twice a year.

Can registered SIM card be tracked?

Yes, a registered SIM card in the Philippines can be tracked. But the authorities can only access your information under strict conditions, like criminal investigations or legal proceedings.

How do I stop my SIM from being tracked?

To stop your SIM from being tracked, disable location services on your device and consider using a VPN for added privacy. Additionally, be cautious about sharing personal information online and consider getting a new SIM card if you suspect your current one is compromised.

How will I know if my SIM card is being tracked?

You might notice unusual activity on your phone, like unexpected charges or strange behavior, which could indicate that your SIM card is being tracked. To enhance your privacy, consider using security software and being cautious about sharing personal information.

How do I stop my SIM from being tracked?

To stop your SIM from being tracked, disable location services on your device and consider using a VPN for added privacy. Additionally, be cautious about sharing personal information online and consider getting a new SIM card if you suspect your current one is compromised.

Can someone steal data from my SIM card?

Yes, someone can potentially steal data from your SIM card through methods like SIM swapping, phishing, or installing malware on your device. To protect yourself, it’s essential to use strong passwords, enable two-factor authentication, and be cautious of suspicious messages or calls that ask for personal information.

How to report a stolen SIM card?

If your SIM card is stolen, immediately contact your mobile service provider to report the theft and suspend your service. It’s also advisable to file a police report and monitor your accounts for any suspicious activity.

Can I get the same number if I lost my SIM?

Yes, you can get the same number back if you lose your SIM card in the Philippines by reporting the loss to your mobile service provider and requesting a replacement SIM. You will need to provide identification and account details to verify your identity, and most providers will help you recover your number.

How do I block my registered SIM card?

To block your registered SIM card in the Philippines, contact your mobile service provider’s customer service and request to block your SIM. Be ready to provide personal details for verification to ensure your request is processed successfully.

To find out more about the SIM Card Registration Act, check out the following guides:

GENERAL GUIDE:

GLOBE SIM CARD REGISTRATION GUIDE:

SMART SIM CARD REGISTRATION GUIDE:

DITO SIM CARD REGISTRATION GUIDE:

TM SIM CARD REGISTRATION GUIDE:

TNT SIM CARD REGISTRATION GUIDE:

SUN CELLULAR SIM CARD REGISTRATION:

–WhatALife!

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