Home GUIDE: How to Register your TM SIM for the SIM Card Registration Act

GUIDE: How to Register your TM SIM for the SIM Card Registration Act

WhatALife Contributor

How to Register your TM SIM for the SIM Card Registration Act

The SIM Card Registration Act was passed to stop scam text messages that bother many Filipinos, some even falling victim. Registration began on December 27, 2022, and here is how you can register your TM SIM Card using the official registration link (new.globe.com.ph/simreg).

Also read: STEP BY STEP GUIDE: TM SIM Card Registration for the SIM Card Registration Act

What is TM Registration?

TM Sim registration is a mandatory process that requires all Touch Mobile (TM) users to register their SIMs with their personal and identification details. This registration act is designed to establish a link between the SIM card and its user. The registration is mandated by the SIM Registration act and aims to enhance security, reduce fraudulent activities, and assure accountability in mobile service usage.

Why TM SIM Card Registration is Needed?

After seeing what the TM SIM Registration is, it is necessary to understand why users should undergo the registration. The registration process is necessary for the following reasons:



  • SIM Card registration is a legal requirement.
  • The registration enhances security and service quality and drastically reduces the potential for illegal activities.
  • Uninterrupted service access.
  • Accessibility to new features and promotions.

Where To Register Your TM SIM?

Here is a step-by-step guide to registering your TM SIM:

  1. Visit the official TM registration website (https://new.globe.com.ph/simreg).
  2. Select your language preference and input mobile number.
  3. Verify with OTP.
  4. Fill out the provided Registration Form.
  5. Upload the required documents (which will be indicated on the next section.)
  6. Wait for the text confirmation.

Here is a video guide that provides further details about the SIM Registration process:

Due to high traffic, users may encounter issues during registration. Hence, we suggest bookmarking the page and to revisit during low-traffic hours, such as early morning or late at night.

TM subscribers may also register through the GlobeOne App. You may reach out to their Customer Service on Facebook Messenger here for further assistance and inquiries.



Also read: GUIDE: How to Register your Globe SIM for the SIM Card Registration Act?

What are the requirements for TM SIM Card Registration?

As defined in the law, personal information is needed in registering your sim. The following are the requirements/data needed during your registration:

For Filipino Citizens:

Here is the following requirements you need if you are registering as a Filipino Citizen



  • Full Name
  • Birth Date
  • Sex
  • Address
  • Type of Government ID + ID number
  • Government ID with Photo
  • A declaration that the information presented is true and correct

For Foreign Nationals:

For foreign nationals who are visiting the country as a tourists, the required information are as follows:

  • A copy of your passport where the current visa is stamped.
  • Proof of address in the Philippines. 
  • A return ticket to their home country, complete with date and time of departure.

Also read: GUIDE: How to Register your Smart SIM for the SIM Card Registration Act?

What type of Government ID card should I prepare for my SIM Card Registration?

See the full list of valid government-issued IDs for your registration below:

  • Passport;
  • Philippine Identification System ID, or the Philippine Identification Card;
  • Social Security Service ID;
  • Government Service Insurance System e-Card;
  • Driver’s License;
  • National Bureau of Investigation clearance;
  • Police clearance; 
  • Firearms License to Own and Possess ID; 
  • Professional Regulation Commission ID;
  • Integrated Bar of the Philippines ID;
  • Overseas Workers Welfare Administration ID;
  • Bureau of Internal Revenue ID;
  • Voter’s ID;
  • Senior Citizen’s card;
  • Unified Multi-purpose Identification Card;
  • A person with Disabilities card; or
  • Other government-issued ID with photo.

Moreover, during the registration process, there may also be a verification step. These steps may include live video or photo submission, to confirm your identity matches your ID.

Helpful Tips For Document Submission

To ensure your TM SIM card registration goes well, here are some helpful advice to consider:

  1. Scan your ID and document to the best quality output.
  2. Double check the registration portal requirement on the file format and size.
  3. Adjust the file size if necessary. Use quality photo editing tools to improve image brightness and sharpness.
  4. Only use a trusted and secured network when submitting your documents. Avoid public Wi-Fi networks for this process.

Common Issues and Solutions

The TM SIM registration is designed to be streamlined and convenient for users. However, there may be times that you may encounter some challenges while undergoing the process. Listed below are some helpful solutions for handling common issues with ease:

For Website Loading Errors:

These issues often revolve around the registration website being unable to open on your device. This matter can either be the result of technical difficulties or high traffic access.

  • Recommended action: Try to refresh the page after waiting for a couple of minutes. If the website is still inaccessible after several attempts, try visiting again during off-peak hours.

For One-Time Password (OTP) Matters:

There may be times when you are not receiving your OTP on your device. For the same reason, you may have difficulty in completing your registration.

  • Recommended action: Double-check that you have entered the correct mobile number and request a new OTP. However, If the issue still persists, contact TM customer support.

Document and ID Submission Errors:

There may be difficulties that occur during uploading or submitting your documents. Errors may vary from clarity concern to format and size.

  • Recommended action Double-check the document requirements and assess your files to see if they meet the standards. If they don’t, re-scan the document or photos in better lighting and re-upload the correct files.

Browser Compatibility

The registration site may not function optimally on every web browser.

  • Recommended action: Try accessing the site with a different browser. Use updated and commonly used browsers such as Google Chrome or Safari.

Information Mismatch

The information provided does not match the details in your ID.

  • Recommended action to take: Review the entered information first before submission. Correct any typos or inaccuracies to ensure every info is accurate.

Frequently Asked Questions About TM SIM Registration

Listed below are some common inquiries users made in regards to the TM SIM registration and related matters

Can I register multiple SIMs?

YES. This is especially important to know for those who have multiple prepaid SIMs that they use for different purposes.

Simply register each SIM card in your name. For example, if you have three sims (Globe, TM, and Smart), you need to register each under your name on their respective registration portals/systems.

You may also read: NTC Declares SIM Registration July 26, 2023 Deadline Final

When will the registration end?

Registration began on December 27, 2022, and will end on July 26, 2023, after the DICT and NTC decided on a 90-day extension declared on April 25, 2023.

What happens if I fail to register my Smart SIM Card?

If you fail to register your Smart SIM card within the registration period, your SIM will be deactivated. This means you will not be able to use it for calls, text, data, and other mobile services.

To find out more about the SIM Card Registration Act, check out the following guides:

GENERAL GUIDE:

GLOBE SIM CARD REGISTRATION GUIDE:

SMART SIM CARD REGISTRATION GUIDE:

DITO SIM CARD REGISTRATION GUIDE:

TM SIM CARD REGISTRATION GUIDE:

TNT SIM CARD REGISTRATION GUIDE:

SUN CELLULAR SIM CARD REGISTRATION:

–WhatALife!

Source: (globe.com.ph)

Keep Reading: How to Register SIM Card in the Philippines?

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