Home GUIDE: The Basics of LEX PH

GUIDE: The Basics of LEX PH

The Basics of LEX PH

Lazada, a Singaporean-based e-commerce platform, was established in 2012 by Rocket Internet. It stands as one of the largest e-commerce giants across Asia and has emerged as a prominent online marketplace in various countries including Indonesia, Philippines, Malaysia, Thailand, Vietnam, and Singapore. Lazada offers an extensive online platform, offering customers the opportunity to buy a diverse array of products online.

Conversely, Lazada Express serves as the logistics arm of the Lazada group, specializing in shipping and delivery services for the company’s expansive marketplace. Furthermore, they also operate with their own vehicles and also have partnerships with third-party logistics to enhance the delivery process.

Given the aforementioned, let us discuss the basics of LEX PH and how it helps enhance the overall shopping experience for customers in the Philippines. 

What is Lazada Express Philippines?

Lazada Express Philippines is in-charge of managing delivery services in the Philippines. They cater Filipino customers in the marketplace by maintaining a seamless experience for both customers and the delivery team. Lazada Express Philippines also offers delivery services such as standard delivery, express delivery, and same day-delivery, depending on your location.



Lazada Express Philippines, also known as LEX PH, stands as a premier logistics firm in the country, operating as a part of the larger Lazada group. The company has been a trusted business partner because of their quality service and customer protection. Overall, Lazada offers versatile and quality solutions for your delivery needs.

How To Use Lazada Express

If you want to start your experience with Lazada Express, here’s a step-by-step guide for you:

  1. Start by placing an order of your choice on Lazada’s mobile app or Lazada’s website. Add your items on the shopping cart and proceed to checkout.
  2. Choose your delivery option on the checkout process. Lazada Express is the usual delivery, however, there might be additional options such as scheduled delivery or express delivery, depending on your location.
  3. Fill-up delivery details with your name, contact number, and other necessary information. 
  4. Complete your payment. The Lazada mobile app offers various payment methods including cash on delivery(COD), installment plans, and online payment options, depending on your preference.
  5. Once you place your order, you can track its progress. This feature allows you to conveniently get updates of your delivery.
  6. Once Lazada Express delivers your item, ensure that you are an authorized recipient to receive the delivery package and sign for it, if necessary.

Which places is Lazada Express available?

LEX PH is available nationwide. However, Lazada Express Philippines may be more prominent in bigger and major cities in the country such as:

  • Metro Manila
  • Cebu City
  • Cagayan de Oro City
  • Davao City
  • Iloilo City
  • Zamboanga City
  • Angeles City
  • Baguio City
  • General Santos City
  • Bacolod City

Why Choose Lazada Express?

There are several factors that make Lazada an ideal option for online buyers. As e-commerce becomes a big trend, online marketplaces like Lazada also showcased their qualities that make them one of the largest and most appealing online marketplaces.  Curious about how Lazada maintains its prominence in the market? Here are some key reasons why:



Reliable and Efficient

Lazada Express Philippines has a long-standing logistics network that consists of well-trained professional couriers that has expertise in handling packages with care. As a result, customers can definitely assure a smooth and successful delivery experience.

Wide Coverage

Lazada Express covers a wide range of locations in the country, including various regions and major cities. Basically, Lazada Express is highly accessible in the country, regardless of your location. Lazada’s goal is also to ensure that every customer gets to experience an equal quality service wherever they are.

Multiple Delivery Options

Lazada Express offers various delivery options according to the customer’s needs. Lazada Express provides delivery choices such as standard delivery, express delivery, and same-day delivery. These several methods provide flexibility according to the customer’s convenience and urgent needs.



Transparent Tracking

“Lazada Express provides transparent tracking to accurately monitor their deliveries. This feature helps customers easily keep an eye on their delivery progress, providing peace of mind. The details include the location or current whereabouts of the delivery product.

Customer Support

Lazada Express’ support team is hands-on in ensuring that every customer’s concerns are answered and attended to. Lazada Express ensures that their support team promptly addresses every customer’s issues. Overall, Lazada’s support team strives to provide excellent customer support.

Seller Integration

Lazada Express is integrated with Lazada. As a result, it becomes easier for sellers to manage the overall logistics and they are more likely to produce positive outcomes. Specific services such as package pickup and delivery are done seamlessly throughout the process. 

Overall, choosing LEX PH as your logistics service provider guarantees a smooth and quality service. Ultimately, if you’re planning to have your purchase, you can download the Lazada mobile app now on Google Play Store and App Store! You can also visit their website for more information.


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