Home GUIDE: How to Create Paymaya Account

GUIDE: How to Create Paymaya Account

guide how to create paymaya account

Estimated reading time: 7 minutes

What’s the buzz about PayMaya, and why should you consider learning how to open a PayMaya account? Well, if you haven’t noticed, online transactions have become the go-to for almost everyone. With PayMaya, you can easily transfer money, settle bills, and even get a virtual reloadable card. What’s more, you can also opt for a physical card that links to your PayMaya app, enabling you to shop at stores accepting credit and debit cards and withdraw cash from ATMs worldwide. With that, this guide will walk you through the process of how to create a PayMaya account, how to verify your PayMaya account, how to register PayMaya, and more.

How to Make PayMaya Account

1. Download the PayMaya App.

You can get the PayMaya App for free from Google Playstore for Android devices or the App Store for iOS devices. Simply search for “PayMaya” and hit “Download.”

2. Tap Create Account.

After installing the app on your mobile device, open it and select “Create Account” to begin the registration process.

3. Fill out the sign-up form.

Complete the registration form by entering your first name, last name, mobile number, password, and email address. When you’re finished, tap “Continue.”

How to register PayMaya
4. Read PayMaya’s Data Privacy Policy.

The next screen will display PayMaya’s Terms and Conditions and Privacy Policy. After reviewing and accepting these terms, click “Agree.”

5. Verify your mobile number.

A one-time PIN will be sent to the mobile number you provided via SMS. Enter the 6-digit PIN and tap “Proceed.” 

How to verify PayMaya account

That’s it! You have successfully created your account. Now you’re ready to learn how to verify your PayMaya.

How to Verify PayMaya Account

The next step after learning how to get a PayMaya account is, of course, learning how to verify and register your said PayMaya account. Here are some of the things to prepare and remember before we get to the actual verification process.

Requirements for PayMaya Verification

For Filipino citizens aged 18 years old and above

1 Primary ID (any of the following)

  • Philippine National Identity Card
  • ePhilID
  • SSS ID (digitized with photo)  
  • PRC ID  
  • Postal ID (issued 2015 onwards)  
  • Passport  
  • Driver’s License  
  • UMID  
  • NBI Clearance
  • ACR i-Card
  • Government Office and GOCC ID
  • IBP Card

Or 2 Secondary IDs (any of the following)

  • PhilHealth ID
  • TIN ID
  • Voter’s ID
  • Police Clearance
  • Senior Citizen’s Card
  • GSIS e-Card
  • OWWA ID or OFW e-Card
For Filipino minors aged 7 to 17 years old
  1. 1 Valid ID (any of the following)
    • Passport
    • Driver’s License
    • Postal ID
    • Philippine National Identity Card
    • School ID
  2. Parent/ Guardian’s Valid ID (based on accepted primary IDs)
  3. Signed Parental Consent form (Download the form here)
  4. PSA/NSO Birth Certificate
  5. Proof of legal guardianship (if applicable)
For Foreign nationals
  • Passport

Days before Verification

PayMaya requires up to 72 hours to review your application. You will receive a text message with the status of your application. Be sure to take a screenshot to save the validation code for future reference.

Step-by-step Guide how to Verify PayMaya Account

1. Access Your PayMaya Account.

Launch the PayMaya app on your mobile device and log in to your account.

2. Select ‘Upgrade Your Account’.

Once logged in, navigate to the main page of the app. Tap the menu button in the upper left corner and choose Upgrade Your Account.

How to verify PayMaya account
3. Complete the form.

Provide your personal information in the form. Enter your name, nationality, date of birth, place of birth, source of income, and full address. After filling out the form, tap Next.

4. Upload a photo of your ID.

To expedite the approval of your upgrade, it is recommended to use a primary ID.Select the ID you will submit and enter the ID number. Ensure that the information matches your ID and that the ID is not expired. Take a clear photo of the front and back of your ID on a plain, dark surface, making sure the details are readable.

Once you have taken the photos, click Next.

5. Record a Liveness Video.

For further identification, PayMaya requires a video recording of yourself. Ensure you are in a well-lit room and remove any accessories like earrings and glasses. Make sure no other faces are visible in the background. When you’re ready, tap record and follow the instructions: face the camera, nod your head up and down, and turn your head sideways.

After recording, tap Next.

6. Review Your Application.

On the next screen, a summary of your application details will be displayed. Carefully double-check the information, and if everything is correct, click Submit.

7. Keep your validation code handy and wait for confirmation. 

PayMaya will review your application within 72 hours. You will receive a text message about your application’s status. Take a screenshot of your validation code for reference, as you may need it if you don’t receive a status update after 72 hours and need to contact PayMaya’s customer service.

How to verify PayMaya account

How much is the fee in PayMaya?

In PayMaya, the fee for cashing in depends on the amount and the method you use. For cashing in up to P8,000 per month at select over-the-counter locations, there is no fee. However, once you exceed this limit, a convenience fee of 2% will be charged on the excess amount you cash in.

How many PayMaya accounts can I have?

You are permitted to have only one PayMaya account to ensure the security of your account and funds. It is important to never allow others to access your account or create an account on your behalf, including PayMaya representatives.

Final Thoughts

Ultimately, to learn how to register PayMaya and knowing how to open a PayMaya account, just follow the steps outlined in this guide. After successfully opening your account, it’s crucial to verify it to access full features. Don’t forget to also request and receive your PayMaya card to maximize its usability. Following these steps ensures that you can make the most out of your PayMaya account, enabling you to enjoy the convenience and security it offers for online transactions.

Sources: (1), (2)

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