As part of the continuous effort of the national government to help repatriated seafarers to return to their hometowns, the Maritime Industry Authority (MARINA) provided the appropriate process flow. Check out the step-by-step guide below:  

A. Reservation and Booking

Overall Person Responsible: Manning agencies / Shipping companies / MARINA Malasakit help desk personnel

1. Repatriated seafarer must complete the mandatory 14-day quarantine procedures;
2. Only seafarers with corresponding Authority to Travel secured from the National Task Force Against COVID-19 shall be ALLOWED to travel;
3. Coordinate with 2GO, a passenger ferry company, with regards to booking and reservation of tickets of the stranded seafarer to confirm schedule of voyage to appropriate port destination;
4. MARINA, PCG, PPA, and 2Go will provide the list of eligible names at least two (2) days before scheduled departure;
5. Concerned LGUs shall be likewise be furnished with a copy of the list of all departing and arriving passengers, specifying their ETD, ETA, and port of destination. Coordination shall be performed accordingly.

 

B. Conduct of Rapid Antibody Testing

The conduct of Rapid Antibody Testing will be conducted in an authorized facility by the Department of Health (DOH). Overall persons responsible include the PCG Medical Team, Bureau of Quarantine, and MARINA Malasakit help desk personnel.  

C. Transportation to Pier 4, Port Area, Manila

Overall Person Responsible: Manning agencies / Shipping companies / DOTr and attached agencies / MARINA Malasakit help desk personnel

1. The seafarer’s manning agency or shipping company shall arrange the land transportation from hotels and/or quarantine facilities;
2. Regardless of the arrangement made by the manning agency or shipping company for the land transportation, concerned authorities may initiate action for the provision of transportation utilities for this purpose;
3. Only eligible and approved seafarers scheduled to depart on the upcoming voyage are allowed to be transported to Pier 4;
4. Seafarers (passengers) shall strictly be at Pier 4 Passenger Terminal six (6) hours before their scheduled departure for the protocols and testing procedures to be undergone before onboarding the ship.

 

D. Checking-in

Overall Person Responsible: Port Terminal Personnel / 2GO/ MARINA Malasakit help desk personnel

1. The seafarer who passed the screening and testing protocols shall then be allowed to check-in at the check-in counters to enlist themselves as boarding passengers;
2. After checking-in, the seafarer shall immediately be allowed to proceed to the appropriate ship.

 

E. Boarding and voyage

Overall Person Responsible: 2GO security personnel / 2GO crew members / Port police / PCG / MARINA Malasakit help desk personnel

1. The passenger ship shall be readily available for boarding upon arrival of the eligible seafarer passengers and completion of all screening;
2. Unimpeded boarding procedures from the terminal proper to the ship shall be executed. Any form of delay that may expose the passengers to the risk from the environment shall be prevented;
3. Embarking passengers shall pass through temperature scanning test before the onboarding the ship;
4. Arrangement shall be made with the port helpers to ensure adequate manpower to aid ship personnel and passengers on the carriage of luggage, bags, etc. Assisting personnel from the ship shall be well-equipped with appropriate PPEs;
5. Passengers shall immediately be guided to their designation rooms or bunks. Strict social distancing measures shall be observed during boarding procedures;
6. Measures and protocols made by 2GO shall likewise be observed through the process.

 

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  MARINA requests understanding to all Malasakit Help Desk callers, considering the challenges in implementing the best practicable strategy in dealing with the adverse effects of the pandemic. MARINA Malasakit Help Desk for seafarers:

• Landline 8844-3195
• Globe (0927) 957 4103
• Smart (0999) 539 1794
• Sun (0933) 122 2815
• Email at pid_stcw@marina.gov.ph

  —(Source: marina.gov.ph)