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The city of Quezon originally began the operations of their QC E-services in 2021 to make transactions only limited to the city hall more accessible to their constituents. These kiosks include the application for the following services: QCitizen ID, QC Vax Easy, Occupational Permit, Health and Sanitary Permit, Pangkabuhayang QC and Kalingang QC (for businesses), Real Estate Property Tax payment, and Persons with Disability Affairs Office ID and Office of Senior Citizens Affairs ID. In this article, you will learn about the QC Health Certificate Online Application, QC E-Services Login, and the whole process of the QC E-Services.

About QC E-Service

The QC e-services kiosks are located all over the city. These kiosks can be found in the District Action Offices, mall business centers, and barangays. Quezon City’s mayor Joy Belmonte, with Anti-Red Tape Authority (ARTA) Director-General Attorney Jeremiah Belgica, and QC Business Permits and Licensing Department head Margarita Santos, led the release of the kiosks to the public.

Mayor Belmonte stated, “Here in Quezon City, we want to bring our services close to the people so they don’t have to come to city hall to do their transactions. They can just do them online or through our kiosks. We value their business, and we value their time.”

QC E-Services Login and Registration

To utilize the kiosks’ services across the city, citizens must first register on the QC portal for e-services. Here are the necessary steps to take to complete the process:

1. Click on ‘Register Here’

The first step to creating an account is to click on the portal.

2. Fill Out Necessary Information

The next step requires all registrants to fill out the necessary fields and ensure that these are all correct and true. Once done, click on register to complete the application.

3. Confirm Your E-Services Account

Once done clicking on ‘register,’ applicants will receive an email confirming their registration. This email contains confirmation and verification of information. For the final step, individuals must activate their accounts by clicking the provided link.

Benefits of QC E-Services

Below are the benefits of QC E-Services:

• Streamlines multiple transactions such as:
  • Payment of business tax assessment
  • Business permit renewal
• Improves face-to-face interaction, especially during the pandemic.
• Reduces processing time to just two minutes for filing business permits.
• Eliminates the need for fixers or personal connections to expedite processes.
• Provides accessibility through self-service kiosks located in the City Treasurer’s Office.
• Enables taxpayers to view their accounts and receive digital copies of permits via email.
• Offers convenience by delivering physical copies of permits through the Automatic Document Delivery System (ADDS).

In addition, all transactions can be done online via GCash, Maya, and PayGate. As a result, this effort by the local government of Quezon City is aimed at improving convenience and multitasking.

“Mas madali na ngayon para sa taxpayers natin ang pagkuha ng kanilang permit. Hindi na kailangan dumaan sa fixer o humanap pa ng kakilala sa loob para mapabilis ang proseso. Mabilis at patas na ang proseso para sa lahat.” Quezon City Mayor Joy Belmonte mayor stated.

Conclusion

The QC e-services are a convenient way for citizens to complete their necessary documents previously only available in the city hall. Individuals are used to waiting longer and falling in extensive lines to acquire these official documents, so these kiosks have addressed efficiency and accessibility issues. In addition, the official records are now more convenient for constituents to acquire through the local government’s efforts. As a result, these electronic processes improve the lives of people living in Quezon City.

Sources: (1), (2), (3), (4)

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