LIST: Philippine Bank Directory

Are you having problems with your savings account? or maybe have your card captured by a machine? What about missing money, losing your ATM, or having some unusual activity on your account? If you’re unfortunately experiencing either of these problems (or any issues regarding your bank account), it is always best to contact your bank service provider as soon as possible.

Even before the pandemic, most banks did not have 24-hour service on the phone, mobile text, email, or chat. So make sure to contact them between 8 AM to 5 PM (regular office hours) from Mondays to Fridays to reach them out.

Below is a list of Bank Customer Service contact numbers, hotlines, and-or customer support in the Philippines that you can call in case of emergency or concerns.

Asia United Bank (AUB)

Trunkline (02) 8631-3333 / (02) 8638-6888

Domestic Toll-Free Number 1-800-10-282-8888

Customer Service Contact Center (during office hours) 828 8888 /

For Lost ATM Card and ATM Card Blocking (after office hours) 8282-8888 choose Option 1 /

Banco de Oro (BDO)

Trunkline (+632) 8840-7000

Metro Manila Contact Center (+632) 8631-8000

Domestic Toll-Free 1800-10-631-8000 (PLDT) / 1800-3-631-8000 (Digitel) / 1800-5-631-8000 (Bayantel) / 1800-8-631-8000 (Globelines) / AMEX: 1-800-10-8141700 (PLDT)

Email Address

Customer Service Hotline 8631-8000

Report Lost or Stolen ATM card 8631-8000

Bank of the Philippine Islands (BPI)

Trunkline (+632) 889-10000

Domestic Long Distance (+632) 889-10000

Mobile Phones (+632) 889-10000

Domestic Toll-free Number (PLDT) (+632) 1-800-188-89-100

Email Address

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Development Bank of the Philippines (DBP)



Philippine Business Bank

Philippine National Bank (PNB)

Robinsons Bank


Security Bank