Jollibee Foods Corp. said it will be closing down one of its branches in Bonifacio Global City following an incident that has gone viral online.

Jollibee Foods Corp. said it will be closing down one of its branches in Bonifacio Global City following an incident that has gone viral online.

In a statement released Wednesday evening, Jollibee said it will close down its Jollibee Bonifacio-Stop Over branch for 3 days to review its compliance with the company’s procedures, as well as to retrain its personnel.

“Jollibee has carefully developed and complied with food preparation systems to ensure that we deliver excellent quality products and customer satisfaction,” the company said, adding that it is already conducting a thorough investigation on the incident.

A Facebook post by user Alique Perez early Wednesday made the rounds online. According to Perez, she ordered fried chicken via delivery for her son.

However, as she tried to give her son a bite, she noticed that it was “super hard” to slice through the “chicken.” Upon checking, she found that it was actually a towel coated in breading and deep-fried.

“This is really disturbing… How the hell do you get the towel in the batter and even fry it!?!? Yung totoo?” Perez said in the caption.

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