From online advertisements to the ever growing demand for online shopping, Temu has been climbing up the ranks of top shopping apps. Recently, this platform has grown in popularity, and the Philippines is also catching up with the hype. However, being a recent service has also led many people to wonder: “What is Temu? Is is legit or even safe to use?” This guide will help you explore more about the platform and its unique offers.

Brief Overview

Just what is Temu? The new shopping app is an e-commerce company that was founded in July 2022 and launched two months later by PPD Holdings. The platform’s name means “team up, price down” as a reflection of its views of creating economies of scale and value. Temu aims to unite consumers and suppliers based on integrity, empowerment, inclusion, diversity, and social responsibility.

Features within Temu

Temu provides features that ensure a customer-friendly and easy shopping experience, such as:

• User-Friendly Interface: Temu is easy to use, allowing users to browse and purchase items without hassle.

• Wide Products in Affordable Prices: Temu boasts a vast selection of products. Furthermore, many of these products fall under affordable prices.

• Strong Policies on Product Quality: Temu has a strong policy on product quality to ensure they meet consumer standards.

• Reasonable Delivery Timeframe: Temu orders are delivered on an average delivery time of 5-7 days.

• Secured Payment Options: Temu offers different payment options that are secured and well-known by customers. This includes PayPal and GCash.

Trusting Customer Support: Temu provides exceptional customer support in assisting customers with any questions or concerns.

What Temu has to Offer

Temu offers buyers a diverse range of items in various categories. Here, you can find anything from clothing, beauty, and home improvements to games and outdoor appliances, just to name a few. What’s more, many of the products offered are sourced from various partners outside big-name organizations. This makes the order extremely affordable.

Accepted Payment Methods in Temu

The company works with major payment providers for a more secure and safe transaction. These options include:

• GCash;
• PayPal;
• VISA;
• Mastercard;
• American Express;
• Diners Club International; and
• JCB.

Also Read: GUIDE: How to Use PayMaya (Send/Transfer money, Cash In/Out)

Temu Availability in the Philippines

Is Temu available in the Philippines? Yes, the platform was officially launched in the country back in 2023 and can be accessed for free by mobile website or app. Temu’s expansion into the country also marks its entry into the Southeast Asian market, where it will compete with other platforms. 

How to Purchase Item(s) in Temu

Accessing the shopping app in the Philippines goes as follows:

1. Visit the Temu website at www.temu.com/ph-en or download the app, depending on your preference.

2. Search the preferred item by tapping on the “Search” option.

3. To buy or look further into the item, simply click on the product.

4. After reviewing the product details, click “Add to cart.”

5. You may either continue shopping after the previous step. If you wish to purchase the item directly, click “Go to cart.”

6. Verify the items under the card and click “Checkout.”

7. Fill in and double-check your address. Select the shipping and payment method.

8. Confirm the order amount and click “Submit order.”

Comparison with Other Shopping Apps

Being a new entry in the Philippines, it would come as no surprise that Temu would be compared to local favorites: Lazada PH and Shopee. However, compared to the two, Temu is a unique business model and offers several advantages, including:

• Discounts and promotions, with 90% off on various items.

• A huge array of product offers from numerous sources.

• A wide delivery range and fast delivery time.

• User-friendly interface for easy navigation.

It’s affordable product offers and fast deliveries make them an attractive option for shoppers, especially those who love a good bargain. However, the platform’s reliance on lesser-known brands and sources would lead to users being concerned with product legitimacy. 

Furthermore, Temu lacks a strong reputation and customer service in comparison to other platforms.

Also Read: GUIDE: Which is Better Shopee or Lazada?

Frequently Asked Questions

Being a newly introduced platform leads online users to wonder whether Temu is a site or app worth checking out. Their curiosity also got people to ask common questions in regard to user safety and affordability. Listed below are some of the most frequently asked questions.

Is Temu a legitimate business?

Yes, Temu is legit as a functioning e-commerce site and app. However, the site is not accredited by the Better Business Bureau, which is the standard for major retailers. 

Is Temu safe to use?

Yes, Temu Philippines is registered with the Philippine Securities and Exchange Commission (SEC) with a valid business permit. Additionally, Temu is safe in terms of a secured payment system.

Why is Temu so cheap?

Temu sources its products directly from Chinese manufacturers, leading to reduced costs. The company also operates on a low-margin model, enabling them to offer these products at competitive prices.

Final Thoughts

Exploring what Temu is and what it offers can serve as another platform for Pinoy shoppers to purchase a wide array of products. Despite lacking credibility from some necessary sources, the platform’s operational methods and use of standard security measures have ensured its legitimacy. Additionally, Temu’s company values make it a safe and legitimate platform for all your everyday shopping needs.

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